FAQs
What type of products do you sell?
lealfre offers a curated selection of women’s fashion and apparel. Our collection may include stylish clothing and versatile pieces designed for everyday wear and different occasions.
Where do you ship?
We currently ship within the United States only.
International shipping is not available at this time.
How long does order processing take?
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday and are not normally processed or shipped on weekends or U.S. public holidays.
During busy periods, processing may take slightly longer.
How long does shipping take?
After an order has been shipped, standard delivery is estimated to take 5–7 business days.
Delivery times are estimates and may vary depending on the destination, weather conditions, carrier operations, and other circumstances beyond our control.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email containing tracking information.
You can use the tracking information provided to monitor your shipment through the applicable carrier’s website.
What is your return policy?
We accept eligible returns within 30 days of delivery, provided the item:
- Is unused, unworn, and unwashed
- Is in its original condition
- Has all original tags and packaging intact
- Shows no signs of wear, damage, or alteration
Some products, including final sale items and certain clearance items, may not be eligible for return.
Please review our Refund and Returns Policy for complete details.
Who pays for return shipping?
Customers are generally responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Do you offer exchanges?
Yes. Exchanges for a different size or color may be available depending on product availability.
Please contact us before returning an item to discuss an exchange.
What payment methods do you accept?
We accept secure online payments through trusted payment providers.
Available payment methods are displayed at checkout.
Is my payment information secure?
We take reasonable measures to help protect payment information.
Payments are processed securely through third-party payment providers, and we do not store full credit card details on our servers.
What should I do if I receive a defective or incorrect item?
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.
Include your order number and, where appropriate, photographs showing the issue. We will review the situation and, where applicable, assist with a replacement or refund.
How can I contact customer support?
If you have questions about products, orders, shipping, returns, payments, or our policies, please contact us using the information below.
Need Help? Contact Us
lealfre
Address:
13 Main St E
Wartrace, TN 37183
United States
Email:
support@lealfre.com
Phone:
+1 931-205-1683
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday – Sunday: Closed